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Legal · Updated 14 May 2026

Terms of Service.

The actual operating terms for using AutomateScale.com and any associated services. Engagement contracts are separate documents executed at signing.

1. Service description

AutomateScale is a marketing-automation agency. We design, build, and operate AI agent-powered sales funnels for paying clients under signed agreements. The website and newsletter are marketing properties.

2. Acceptable use

Don't scrape, attack, or attempt to disrupt the site. Don't impersonate Adam Palmer or other team members. Don't reverse-engineer or copy the Scale System™ Playbook outside the operator certification framework.

3. Intellectual property

The Scale System™ is a registered trademark of AutomateScale LLC. The Scale System™ Playbook is proprietary and licensed only to paying clients and certified operators under separate agreement. Public-facing content (blog posts, newsletters, free resources) is freely shareable with attribution.

4. Engagement terms

All paid engagements are governed by individually-signed Master Services Agreements (MSAs). The Scale Guarantee, retainer terms, deliverables, and IP transfer terms are specified per engagement. Nothing on this website constitutes a binding offer; binding terms come from the signed MSA.

5. The Scale Guarantee

For clients on Growth or Scale tiers: if AutomateScale fails to deliver measurable improvement (qualified lead volume, conversion rate, or attributed revenue) within 90 days of engagement start, we continue working at no additional cost until measurable improvement is achieved. Specific success metrics are agreed in writing at engagement start.

6. Disclaimer of warranties

The website is provided "as is." We don't guarantee uninterrupted availability. Case studies, testimonials, and projections reflect specific client results and are not promises of future performance.

7. Limitation of liability

To the maximum extent permitted by law, AutomateScale LLC's liability arising from use of the website or free resources is limited to $100. Liability for paid engagements is governed by the signed MSA.

8. Governing law

These terms are governed by the laws of the State of Florida, United States, excluding conflicts-of-law principles.

9. Contact

Legal inquiries: [email protected].

Last updated 14 May 2026.
★★★★★

"Pleasure working with Adam. Great communicator, easy and fun to work with. Goes above and beyond to make sure we're understanding every step of the way as we transition into ActiveCampaign. A++"

ActiveCampaign · 33h·2017 · Upwork verified →
★★★★★

"Pleasure working with Adam. Great communicator, easy and fun to work with. Goes above and beyond to make sure we're understanding every step of the way as we transition into ActiveCampaign. A++"

ActiveCampaign · 33h·2017·Upwork verified → · Upwork ✓
★★★★★

"Adam provided great value during our consult. It was clear his experience and reputation are for very good reason. Looking forward to working further with him on our funnel. Thanks, Adam!"

60 minute consultation · 2025·Upwork verified → · Upwork ✓